10/08/2026
Join the Sweetest Team in Tweed!
Retail & E-Commerce Assistant | Baking Pleasures
Are you a tech-savvy baker with a passion for sprinkles? Do you love the fast-paced world of e-commerce but still enjoy the magic of helping a customer find the perfect piping tip in person?
Baking Pleasures is a family-owned, industry-leading cake and baking supplies store. While our beautiful Tweed Heads shopfront is the new kid on the block, we’ve been a powerhouse in the Australian e-commerce space for nearly 10 years. We are a small, tight-knit team looking for a proactive "all-rounder" to help us grow.
The Role: A Perfect Blend
This isn't your average retail job. You’ll be working across the entire "baking ecosystem," balancing front-of-house customer service with the high-energy backend of online retail.
- Retail Magic: Greeting customers, providing expert advice on decorating supplies, and keeping the shopfront looking Pinterest-perfect.
- E-Commerce Operations: Picking, packing, and dispatching online orders with speed and precision.
- Customer Service: Handling click-and-collect orders and answering product and order enquiries via email or phone.
- Graphic Design: Canva skills or a willingness to learn.
- Room to Grow: Depending on your unique "flavour" of skills, you could get involved in social media content creation, marketing, or stock management.
The Ingredients We’re Looking For
We need someone who is as comfortable behind a computer screen as they are behind a retail counter.
- Tech-Savvy: Strong computer skills are non-negotiable. If you’ve used Shopify or similar e-commerce platforms, that’s the cherry on top.
- Baking DNA: You have a genuine interest in baking or cake decorating. Whether you’re a retired pro or hobbyist, you need to know your ganache from your gum paste!
- Problem Solver: You’re fun, customer-focused, and willing to tackle the "little things" that pop up in a busy shop environment.
- Reliable & Fast: You don't mind "getting stuck in" during a busy dispatch run to ensure our customers get their goodies on time.
Hours: Flexible on a casual roster, see available shifts below. We are looking for the right long-term person to join our team please reach out and let me know your availability and how many shifts you are looking for.
The Perks: You’ll receive an awesome staff discount on our entire range of premium baking and decorating supplies.
Ready to Apply?
Please send your cv and a short cover letter to [email protected] telling me your availability, your favourite thing to bake and why you’re a tech-savvy superstar.
www.bakingpleasures.com.au
