10/08/2026
Dear Pathao,
Don’t you guys think enough is enough? Everything has a limit.
We package our products with the utmost care, making sure everything is properly protected before handing them over for delivery. Yet despite all our efforts, our products are continuously being damaged because of careless handling during delivery.
And honestly, the behavior of some of the delivery men is another major issue. We have faced rude and unprofessional behavior from delivery personnel multiple times. I even warned about this issue the last time, but unfortunately, nothing seems to have changed.
We have repeatedly raised these concerns, yet the same problems keep happening again and again.
The problem is not only with the riders but also with the people handling parcels from hub to hub. A product leaves us perfectly packed and reaches the customer damaged or ruined. And ultimately, the seller has to bear the loss.
Do you understand how much this affects small entrepreneurs? Every product matters to us. We invest our money, time, effort, and hard work into our businesses. When our products are damaged repeatedly, we have to deal with financial loss, unhappy customers, replacements, refunds, and endless complications.
We have been patient. We have complained. We have warned you before. But how many times are we supposed to do the same thing?
Please understand that small businesses cannot keep paying for your negligence.
At this point, we are seriously considering switching to another delivery company because this level of carelessness and unprofessional behavior is simply not acceptable anymore.
Pathao, please take this seriously and take proper action. We deserve better service.
゚viralシfypシ゚
