27/05/2026
🔰Terms & Conditions🔰
📌Please read before placing an order
1. Order Confirmation
Orders will be confirmed only after receiving complete delivery details and confirmation from the customer.
2. Delivery Time
* Inside city: 1–3 working days
* Outside city: 3–7 working days
* Delivery time may vary during holidays, festivals, or unavoidable situations.
3.Delivery Charge
* Delivery charge depends on location and product size/weight.
* Charges must be paid by the customer unless mentioned otherwise.
4. Advance Payment Policy
Partial or full advance payment may be required for customized or high-value items.
5. Product Color & Appearance
Actual product color may vary slightly due to lighting, camera, or screen settings.
6. Checking the Product
* Customers are requested to check the product during delivery.
* Any issue must be reported immediately with clear photos/videos.
7. Return & Exchange
* Exchange is available only for damaged or wrong products.
* No exchange/return after using the product.
* Customized items are non-refundable and non-exchangeable.
8. Cancellation Policy
* Orders cannot be cancelled once shipped.
* For customized products, cancellation is not allowed after production starts.
9. Damaged Parcel Policy
* If the parcel is visibly damaged, kindly inform the delivery person immediately and contact our page.
10. Availability
* Products are subject to stock availability.
* In case of stock issues, customers will be informed promptly.
11. Behavior & Communication
* Respectful communication is expected from both customers and page admins.
12. Privacy
* Customer information will remain confidential and used only for order processing and delivery purposes.
13. Pricing Policy
* Prices may change anytime without prior notice.
14. Custom Orders
* Custom-made décor items may require extra processing time.
15. Important Note
* Placing an order means the customer agrees to all the terms and conditions mentioned above.
Thank you for choosing Aaloy-" আলয় "
