17/05/2026
AI has become a ‘can’t-live-without’ tool we use daily in the OWN London office. It’s supporting the work we deliver in incredible ways. But there are many things it cannot do.
It can’t read a building. Not really. It can pattern-match to what it’s been trained on, but doesn’t understand why a Georgian cornice sits at that height, or what happens to light in a north-facing listed room in January. It doesn’t know the client. It doesn’t know what they’re not saying.
The decisions that matter most still come from years spent inside specific building types, and from the kind of conversations you only have once you know what someone isn’t telling you. That isn’t data. It’s judgement.
Where AI does its work is in the space between the idea and the decision. It makes a concept visible faster, which buys us more time on the parts of the job a tool can’t take on.
Knowing which is which - what AI accelerates and what still has to be led - is most of the job.