05/02/2015
A SAD FAREWELL...
We are very sad to announce that, after 14 successful years, Kitchen Sync will be closing its doors for the last time at the end of March. The latest prospect of a substantial rent increase, combined with the need to commit to a protracted further term, means that we have reluctantly had to make this very sad and disappointing decision.
In recent years, we have managed to adapt, make compromises and find creative ways to deliver added value for our customers and our business.......unfortunately, on this occasion we have been unable to negotiate viable terms with our landlord.
I would like to thank those wonderful and loyal customers who have supported us during that time.
The reality is that many customers have changed their shopping habits over the last few years. We all now buy so much more online and the trend shows no sign of slowing, let alone stopping. I'd like to think that, by offering customers added value in store and a more enjoyable shopping experience, we could have met the challenge that the internet presents for all small retailers. Many of our most prominent suppliers now also sell, and discount, their products directly to consumers via their own websites. These suppliers are boosting their margins by cutting out, and killing off, their retail network and turning us into showrooms where our trained staff advise customers who then go away and buy online. All the time rents, rates and all other costs continue to rise and we just cannot match their prices.
So, I am losing a business I dearly love, and Teddington is losing its specialist cookshop. And, if you're one of the many customers who have come rushing in to Kitchen Sync saying, 'I've looked everywhere for a 'whatever' and you're my last hope', or 'Amazon has let me down. have you got a 'whatever' in stock, I'm desperate?'- you'll appreciate the problem, and the reasons that your cookshop has now disappeared.
Thank you SO MUCH to our wonderful and loyal customers, we've loved being your local cookshop! - Please keep supporting your local independent retailers or, sadly, it is inevitable that you will lose more of them and the unique charm of Teddington will be lost forever.......
Thank you to my wonderful, amazing team. You have done me and Teddington very proud.
Sue xx