08/12/2026
Frequently Asked Questions
Expert Advice on Fine Rug Cleaning, Repair, and Heritage
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General & Service FAQs
Q: What are your business hours?
A: We are open from 10:00 AM to 7:00 PM, Monday through Sunday.
Q: Is an appointment required to drop off a rug?
Q: What is your standard turnaround time for rug cleaning?
Q: What areas do you serve?
Fine Rug Cleaning & Care FAQs
Q: Do you clean and repair handmade wool and silk rugs?
A: Yes. Our primary specialty is the museum-grade cleaning and historical repair of hand-knotted textiles. We provide tailored care for fine Persian, Oriental, and traditional Turkish Kilims, as well as specialty brands like Safavieh and Karastan. Our services encompass luxury natural fibers (wool, silk, cotton, jute, sisal, sheepskin, and hide) as well as contemporary viscose and designer pieces.
Q: Can fine Persian or Oriental rugs be steam cleaned?
Q: How often should a fine rug be professionally cleaned?
Q: Can I deep clean a Persian rug myself at home?
Understanding Authentic Persian & Oriental Rugs
Q: What exactly constitutes an authentic Persian rug?
A: Historically, an authentic Persian rug is a hand-knotted textile produced specifically within the regional borders of modern-day Iran (ancient Persia). These pieces are globally renowned for their dense, asymmetrical hand-knotted structures, curvilinear floral architecture, and unparalleled design precision.
Q: Why are authentic Persian and Oriental rugs so expensive?
Q: How can I tell if a rug is an authentic hand-knotted piece or machine-made?
Connect with Bay Area Rug Cleaners
Showroom Address: Bay Area Rug Cleaners, 53 W 43rd Ave, San Mateo, CA 94403
Phone: (650) 339-1616
Email: [email protected]
Business Hours: 10:00 AM – 7:00 PM, Monday – Sunday
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Here is a breakdown of exactly why washing machines cause irreversible damage to Persian rugs:⚠ Destructive Mechanical Force Ripped fringe and edges. The spinning drum and central agitator catch the delicate, hand-woven fringe. This easily unravels the entire foundation of the rug. Broken foundati...