DELMA Furniture will supply only branded and high quality products with inherent guarantees. Some of the ranges meet ISO standards of manufacturing. We view customer complaints seriously and the Customer Service Department should ensure that complaints are attended to immediately and avoided in the future. Our limited liability to manufacturing defects entitles our customers to free repair or repl
acement on a case-to-case basis. DELMA Furniture’s vision is to be the Middle East leader in Office Furniture, Interior Design products and related services. We will earn our customers’ enthusiasm through continuous improvement driven by the integrity, teamwork and innovation of DFT people. DELMA FURNITURE is a leader in the OFFICE FURNISHING sector and is now geared to meet the rapidly changing requirements for office furniture and fit-outs in the market. We have also added a HOSPITALITY Management division bringing a range of high quality, innovative designs to this rapidly expanding market sector. From the CONCEPT through CONSTRUCTION to COMPLETION, DELMA
FURNITURE can assist your business by providing the interior that suits your image and your budget. OUR RANGE OF SERVICES AND PRODUCT LINE
• Fit-Outs
• Office Furniture & Equipment
• Decoration
• Partitions & Doors
• Signage Systems
• Joinery & Millworks
• Carpet, Curtain, Blinds & Wall Coverings
INTERIOR DESIGN SERVICES
We develop with Computer Aided Planning _ pricing, product tallies and electronic order format. All information including design specification and relevant drawings is readily accessible, and is stored and changed at the discretion of our customers. Technical Specialists for Installation
DELMA FURNITURE employs full time Installation specialists. All post-installation needs can be satisfied e.g., reconfiguration, paint touch-ups. The program can be tailored to our client’s requirement and could feature anything from a regular sweep of the environment for adjustments to full scale reconfiguration of the space. DELMA FURNITURE offers a variety of technical support services, including product management, maintenance and repair, product user support and installation training. Our Execution Plan -
Getting the tender awarded
This stage starts after the contract is awarded to DELMA FURNITURE, and with the acceptance of both parties, the agreement is signed. Project planning
Orderly planning aims to execute the job as per the actual site (as built) so the project will go on track with minimum phases of execution problems. Preparing the samples and finishes for submittals
DELMA FURNITURE will prepare a full set of finishes samples and get the approval of the client. Ordering the full final set of listed items for final approval
In order to avoid any misunderstanding, DELMA FURNITURE will order a full set of items for the committee approval purpose. Preparing the procurement schedules
As per the final approved list and BOQ, after this stage no discrepancy will be applicable without the acceptance of both parties, and the items will be sorted at DELMA FURNITURE warehouses. Ordering the project items
Orders will be sent to all of the suppliers along with the final approved finishes and sizes. Production and execution on site
This stage will be in accordance with the final drawing and samples approvals. Installation
As per the approved installation plan, DELMA FURNITURE will provide the suitable requirements, plans and manpower to make this stage done within the deadline. Handing over
At this stage, the satisfaction of the inspection committee must be met. Health and Safety Environmental (HSE)
DELMA FURNITURE logistics management provides a safe and healthful place of work throughout all of projects stages, warehouses transportation and work sites and makes every effort towards eliminating or minimizing environmental adverse effects of DELMA FURNITURE operations. To realize this commitment, DELMA FURNITURE follows the below listed rules in all working stages:
1- Loading and Unloading
Provide plans that meet the highest standards for safety and operation, and place the minimum burden on the environment. Supervise the work by well trained supervisor in order to insure that the laborers are handling the goods in a safe way.
2- Transportation
Follow the UAE road laws in all delivery terms. Check the vehicles before delivery in order to make sure that they are in good condition.
3- Storing on Site
Select the suitable area for temporary storing on site. Always maintain the storage area clean. Make sure that the flammable materials are always far away from the other goods.
4- Installation
Provide plans that meet the highest standards for safety and operation, and place the minimum burden on the environment. Ensure that personnel are trained in HSE as per the manufacturer’s installation rules. Place the highest priority on the health and safety of personnel and on the preservation and protection of the environment. This policy shall be posted at all locations under DELMA FURNITURE’s control and all those engaged in work for DELMA FURNITURE. Those present at the locations shall be aware of its contents and shall commit themselves to its fullest implementation. Quality Assurance
DELMA FURNITURE aims to provide its customers with goods and services of the highest quality and reliability consistent with sound commercial practices and economic considerations. It is the responsibility of the Company’s management to maintain, implement and develop the Quality System and to review its validity and effectiveness at regular intervals. Measures adopted by the Company include:
Providing training designed to ensure that all personnel has an
An understanding of the Quality System and are properly instructed in the safe and efficient methods required to carry out their assigned tasks. Rendering quality awareness and vigilance in personnel at all levels within the Company and taking appropriate corrective and preventative actions to reported problems. Ensuring that all personnel understand their responsibilities with regard to the requirements of the Quality System, the customer and the health and safety of themselves and others within the working environment. Providing and maintaining equipment and facilities appropriate to the tasks for which they are required. Regularly auditing the Quality System and monitoring its effectiveness and continued suitability during the periodic management review meetings. Customer Service
DELMA FURNITURE has full customer service facilities available through its project team. With the use of CAD, customer activity can be managed on a central database. Warehousing & Storing Facilities
DELMA FURNITURE has a large warehouse capability and has maintained considerable stock for its installation base. Product types and finishes are dedicated to the existing users’ needs. Over the years the quality of our stock has been maintained with careful warehousing and inventory control. Design Services
DELMA FURNITURE has a Projects Department employing fully qualified Interior Architects and CAD operators. Delma Furniture can offer experienced consulting in solving space-planning problems. We can develop the solution to meet individual facility management requirements. Installation Services
DELMA FURNITURE offers a variety of technical support services. We have a full time experienced installation team. Our Installation staff is familiar with on site conditions and is able to build from working drawings and prepare programs of delivery and installation. Our Installation Services Include:
• Review of Installation Drawings.
• Inspection of the building to identify phasing/staging or any restriction which might impact installation.
• Coordination of Delivery and Receipt of Product.
• Coordination with other contractors at site.
• Unpacking and Staging of Products.
• Removal of carton and cleaning the area for installation.
• Installations of Panels and Components.
• Fine Tuning and Cleaning of all Products.
• Development of Snagging or Punch List for final actions.
• Handover.
