Delivery Policy: Same day delivery by SMFD® is available in Saint John and the surrounding areas on orders placed as late as 2p.m. During peak holiday periods, cut off times for placing orders may vary. It is our policy to call ahead prior to delivery, we must ensure someone is home to receive the product. We do not leave product without the consent of the recipient. If we are unable to reach the
recipient, we will contact the sender to notify them, near the end of the day. All items featured on this Web site represent the types of products Sandramillerfloral.com offers and may vary depending upon seasonal availability. Substitution Policy: Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item. Flowers
In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value. For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color. If the floral container shown online is not available, a similar container will be used. Plants
For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. If the plant container shown online is not available, a similar container will be used. Specialty Gifts
Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.
