02/03/2026
People ask me all the time…
“James, why should I buy my carpet from The Floor Store when you’re not the cheapest?”
And I always give them the same honest answer.
We’re not the cheapest.
But we are far, far cheaper than the big national companies.
So why aren’t we the cheapest?
Because we don’t sell rubbish.
Anyone can sell cheap flooring and make a quick profit.
Even our budget ranges are high quality, hard wearing, bleach cleanable carpets that are built to last.
Here’s the real difference.
Our fitters are the best in the business.
We don’t make a penny from fitting.
Every single pound you pay for fitting goes directly to the fitter.
That means they earn properly, take pride in their work, and you still pay less than the big sheds.
It might be old fashioned, but we still give a full one year fitting guarantee.
If there’s a problem in the first year, we come back and fix it completely free of charge.
No arguments. No excuses.
It’s about customer service.
It’s about putting the customer first.
If you want us to move furniture and uplift your old flooring, we can do that.
If you want to do it yourself to save money, that’s absolutely fine too. We won’t charge you for things you don’t need.
That’s why we’re still here in a tough economy when others have gone bust.
When you buy from The Floor Store, you’re in safe hands.
It will be done properly.
And the products you’re buying are up to the job.
We sell carpets, vinyl and laminate flooring.
And we genuinely love what we do.
James
The Floor Store Kent
Biggin Street, Dover
If you’re thinking about new flooring, pop in for a chat or send me a message.