Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I accept cancellations made within 4 hours of purchase. Please contact me if you have any problems with your order. The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective:
Custom or personalised orders
Perishable products (like food or flo
wers)
Digital downloads
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. If the product is damaged or defective on arrival please contact me with pictures so I can deal with appropriately. Email is [email protected]
Shipping Policy
Your order will be processed upon receipt during regular working hours. Regular orders will be despatched within 1-3 days, Personalised items may take up to 7 days to dispatch. If you do not receive an order which has been dispatched to you, contact us via email ([email protected])
Orders may be cancelled within 4 hours for personalised items and any time before dispatch for any other items. Should an item be out of stock you will be notified as soon as possible. If there is a further delay you will be notified by phone or email.
