If you canβt see what youβre looking for on our page, pop us a message! We love expanding our product-range & portfolio, we will never agree to facilitate an order that is beyond our capabilities though. Alternatively, if you see something you like but would change slightly - let us know! Side noteβ¦ We often offer a nice discount on new products that weβve never made before!
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β’ W
e currently accept orders via Facebook Messenger & Instagram DMβs. We also take them directly from our website.
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β’ Being a new and small business we only carry a small volume of stock. Our turnaround time is between 1-7 days dependent on the item and availability. For bulk orders of the same item and some of our clothing turnaround would be longer. We will always discuss this and also when your order will be ready with your pre-payment.
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β’ We accept payment via cash, bank transfer, PayPal & directly from our website. Some of our orders are personalised, for that reason, we will not begin your order until payment has been received.
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β’ We mainly offer collection but are in the process of making more items available for delivery via Royal Mail. However, all the glassware range, glass jars and some frames will remain collection only. If you choose to collect your order, we are based in Stansted Mountfitchet (CM24 8).
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β’ Refunds are available on any items that are damaged, faulty and NOT personalised. Any item personalised that has already been made will NOT be refundable. As once personalised if you decide against it weβre stuck with the item. Please ensure that any personalisation that you request is both spelt correctly and grammatical correct.