10/10/2025
尊敬的客戶和合作夥伴：
Concept Avenue 是香港Fellow產品的官方及獨家代理商。
為確保我們服務的完整性並明確我們的責任範疇，請注意以下政策：
自2025年10月10日起，Concept Avenue將不承認或處理自此日期起在Song Po（松珀貿易，https://www.song-po.com）購買的Fellow產品的任何保固申請。
所有此類產品的保固相關問題必須向以下單位提出，並由其負全責：
Song Po（松珀貿易）或其母公司Billions-Corp。
網站：https://billions-corp.com/
從Concept Avenue或我們的授權零售夥伴處購買的產品仍然享有我們全面的保固及支援服務。
我們強烈建議僅通過我們的授權渠道購買Fellow產品，以確保保固保障和售後服務。
如需查詢授權零售商名單，請訪問我們的官方網站或直接聯繫我們。
感謝您的理解。
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To Our Valued Customers and Partners,
Concept Avenue is the official and exclusive distributor for Fellow Products in Hong Kong.
To ensure the integrity of our service and to clarify the scope of our responsibilities, please be advised of the following policy:
As of October 10, 2025, Concept Avenue will not honor or process any warranty claims for Fellow products purchased from Song Po (松珀貿易, https://www.song-po.com) on or after this date.
All warranty-related issues for such products must be directed to and will be the sole responsibility of:
Song Po (松珀貿易) or its parent company, Billions-Corp.
Website: https://billions-corp.com/
Products purchased from Concept Avenue or our authorized retail partners continue to be fully covered by our comprehensive warranty and support services.
We strongly recommend purchasing Fellow products only through our authorized channels to ensure guaranteed warranty protection and after-sales service.
For a list of authorized retailers, please visit our official website or contact us directly.
Thank you for your understanding.
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