Team KalaKriti is always glad to assist you in best possible way to have your gifts reach to your loved ones. The time or delivery conditions may differ depending on the vendor. However, we will update our customers with the tracking id to have the updates on the item for delivery. Step 1- Confirm the availability and price of the product + Shipping cost by contacting us. Step 2- Pay using GPay, P
ayTM, bank transfer (no COD). Step 3- Share payment screenshot via messenger/whatsapp. Note: The order shall only be confirmed after sharing the payment screenshot. (Shipping is always extra)
Cancellation policy:
We customize the products as per our customer's requirement and due to this we do not have the option to cancel any order once placed. Under no circumstance the order once placed shall be cancelled. Refund/replace policy:
We not only ensure to make the product as per our customer's needs but also make sure that it reaches safely at it's destination. We wrap and pack each product carefully and with utmost care. However, as we use a third party vendor for delivery purposes, any claim for missing/damaged item shall only be considered if there is an opening video of the sealed package.
