26/06/2026
Am I the a**hole?
Short story and you judge.
Client is a single mom who is supposedly having her daughter study highschool in Vallarta (not in a public school but a private Mexican school, expensive). She was interested in weekly meals with a discount as they are on a budget. This was fine until she wanted to pay this last package. I mentioned school will be getting out early this year and was she going to want another package. She did. She said she was leaving at the end of June....ok that's fine. Well she has half the package left and now wants a refund
She was given a discount on 20 plates she used only 10. In the 10 years I've had my business (as a single mom with no benefits or child support) I have ALWAYS had a no refund policy. I had told her I would work out something before she left PV because I don't like to owe anyone, ever!!!. I never said I would give her cash and never gave a specific date. AS I NEVER DO REFUNDS!
She texts me today saying I gaslighted her into buying the package...I didn't! And that she has expenses that need to be covered before she leaves town
I told here that she won't be getting the full refund as she received the other meals with a discount that is now invalid because she is cancelling early. But, the amount, as little as it is, is something I don't have. I help a couple of families each week with groceries and am usually hand to mouth with my own kids. More so on Fridays as in don't deliver meals to clients again until Monday.
My stomach hurts over this. It's $1500 pesos like $70 USD. She's travelled to Mexico for her child to go to a private school and is accusing me of gaslighting her. I want my story on my page before she goes to badmouth me. I do plan to send her an international transfer(I have never refunded a client and this is a huge inconvenience). But honestly if you buy a clearance or discount item there are no returns, refunds or store credits.
FUSION CHEFS PV HAS A NO REFUND POLICY!