We accept Pay Directly To Seller. Buyer can use Online Transfer / IBG / Cash Deposit / Bank In into
our MAYBANK and CIMB A/C
Shipping Method:
**Please provide us your contact no. as this information is needed by post office to contact you on your shipment. Local Courier: Pos Laju 1- 3 working days
Delivery cut off time
Monday to Friday: 12pm
Saturday: 9am
Excluding Sunday and Public Holidays
Any payment made before cut off time we will courier your item out on that working day. Otherwise will be sent out the next working day. Estimated Arrival Date
Peninsular Malaysia: Next 1 to 3 business days from delivery date
East Malaysia: Next 3 to 4 business days from delivery date
Please contact us if your item not received after 3 working days by email us
*Tracking number will be provided upon request. Refunds and Exchanges:
· All sales are FINAL
· 1st option: An unconditional 7 days money back guarantee policy is offered. If you are not satisfied with the item, please return the item within 7 days of date of purchase and we will issue you a *refund, no questions asked. (*deduct shipping & handling).
· 2nd option: Item can also be returned to exchange within 7 days from the date of purchase. If an item is defective, the seller will replace the item with the same item free of charge if the item is currently in stock
· Shipping and handling charges are NON-REFUNDABLE.
· Orders that are returned to us due to an incomplete or incorrect address provided will not be returned to the customer and will only be re-sent at the customer's expense.
· Additionally, orders that are abandoned by the customer for any reason will not be returned / refunded to the customer and will only be re-sent at the customer's expense.
· Additional Policies and FAQs
Please note that warranty does not cover:
· Damages to item done deliberately or improper handling of it.
· Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God.
· Modifying, repairing the product without written consent. If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days. Please keep the packaging well and return the goods as a whole. We offer 7 days return period, with buyer paying the return postage unless item is proven defective upon receipt. We will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation for the relevant delivery company. Once we have checked and confirm the goods/products, customer will received their refund or replacement within 7 business days after the confirmation. Buyer Policy:
· You are abide to the below terms and conditions when you order this item.
· All sales are FINAL unless the item is defective upon receipt.
· Customer satisfaction/service is always our priority and please contact us first if you encouter any problems with your order before you leave negative feedback. We will try our best to resolve your issue with best solutions.
· Colour: Due to the setting/resolution of the monitor, the colour of the physical item might be slightly different with the picture.
· Specification: please check carefully with the specification provided.
· Please kindly make payment within 3 days after confirmed an order. Buyer who has dishonoured payment for 3 times will be blacklisted and reported to eBay.
· Please allow 1 to 3 working days to prepare the product delivery after payment. A confirmation email with the tracking number will be sent out once item has been posted out.
· If item is out of stock, we will contact you and you may choose for a refund or replace with other item or wait for the new stock arrives.
· We will check and ensure all items are in good condition before send out.
· Prices, specifications, information and availability of products are subject to change without prior notice. Contact Us & Feedback:
· Do leave us a positive feedback if you are happy with our service.
· Please contact us to resolve any bad issue before leaving negative feedback.
· We welcome wholesale purchases / custom or personalized orders too.
· Contact us and we will get back to you within 24 hours!
