12/10/2025
How to respond to "I know someone who can do it cheaper"
Ask clarifying questions:
To understand the client's perspective, you could ask them to elaborate on the cheaper option. This can help you identify potential trade-offs in quality, and you can then explain how your services provide better value.
Highlight your value:
Instead of getting defensive, use the client's own words to your advantage. Point out the benefits of your higher-quality services, experience, or guarantees that a cheaper option might not offer.
Offer alternatives:
If the client's budget is firm, consider if there are different versions of the service or product you can provide that would be within their price range. This shows flexibility without compromising the quality of your core offering.
Consider their perspective:
Acknowledge that clients are often looking for the best deal and that they may not be intentionally devaluing your work. This can lead to a more productive conversation focused on finding a mutually beneficial solution.
