Otago Pellet Fires

Otago Pellet Fires Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Otago Pellet Fires, Fireplace shop, 550 Kaikorai Valley Road, Dunedin.

#1 in Sustainable Home Heating đŸŒżđŸ”„
Pellet fire installs & servicing | Otago & South Island
Specials, updates & tips via link below 👇https://otago-pellet-fires.kit.com/subscribe

Heating your home shouldn’t be complicated.More and more Kiwi homeowners are choosing pellet fires for one simple reason...
18/02/2026

Heating your home shouldn’t be complicated.

More and more Kiwi homeowners are choosing pellet fires for one simple reason — they’re efficient, clean, and easy to live with.

✔ Low emissions
✔ Controlled heat
✔ Reliable fuel supply
✔ Long-term value

If you’re weighing up wood, heat pump, or pellet — it’s worth understanding the difference properly.

We’re here to help you figure out what works best for your space.

Visit our showroom or get in touch for a no-pressure conversation about your heating options.

16/02/2026

Work with a great home heating product with a family frendly team and happy clients.

03/10/2025

New look, same great service ✹

Otago Pellet Fires has had a makeover, and we’re excited to share our fresh new logo with you! This rebrand is part of our next chapter — continuing to bring you reliable, sustainable home heating solutions while keeping things modern and innovative.

Nothing else has changed: you can still count on the same trusted team, the same quality installs and servicing, and the same commitment to keeping your home cosy and warm all year round.

We’ve got plenty of exciting updates coming — from handy tips on how to get the best out of your pellet fire, to subscriber-only specials and new products hitting the market. đŸ”„

Thanks for being part of our community — we can’t wait to share what’s next!

Be in while stocks last
03/03/2025

Be in while stocks last

Otago Pellet Fires Limited, in association with ApricusECO, are pleased to be able to invite you to a special introducti...
25/10/2024

Otago Pellet Fires Limited, in association with ApricusECO, are pleased to be able to invite you to a special introduction to an exciting new range of pellet fueled boilers from Easypell in Austria. This evening will take place in our Showroom at 550 Kaikorai Valley Road from 6:30pm on Tuesday, November 5th 2024.
A subsidiary of OkoFEN, the global leader in pellet fueled boiler technology and manufactured in the same facility to the same exacting standards as their industry standard defining commercial boilers and utilising many of the same technologies the Easypell 20kW and 32kW boilers are available at a price point much better suited to the residential and light commercial markets.
With a new Easypell Boiler, the ignition, burner ash removal and wood pellet supply are performed automatically. Thanks to an easy-to-use electronic control, your boiler provides heat and hot water as needed. The cleaning of the heat exchanger takes only a few seconds by using a simple lever or automatically with an integrated electrical motor. The big capacity pellet hopper offers up to one week of autonomy.
More information regarding the many advantages you would experience with new Easypell pellet boiler is available at https://www.easypell.com/en-nz/pellet-boiler/ but if you’re able to join us for a while from 6:30pm on the Tuesday November 5th you’ll not only be able to put any questions you may have directly to a couple of very knowledgeable representatives of the New Zealand agent for this product but you’ll also have an exclusive opportunity to save up to $2150- on the cost of a new boiler. Drinks and nibbles will also be provided.

At Otago Pellet Fires, we love helping out the community, and would love for you to get involved!!We have been very fort...
15/07/2024

At Otago Pellet Fires, we love helping out the community, and would love for you to get involved!!

We have been very fortunate to team up with a few customers to fundraise for the Leukaemia and Blood Cancer NZ Foundation.

The Leukaemia and Blood Cancer NZ Foundation is the only not-for-profit organisation in NZ dedicated to providing care and supporting research for a cure, for people living with blood cancer and serious blood conditions.

As part of the fundraising, you will be given the option whether you’d like to donate all proceeds from your returned empty bags to The Leukaemia and Blood Cancer NZ Foundation between Monday 22nd of July to 26th of August.

The best news? Our wonderful customers we have teamed up with, will match whatever has been donated by YOU (as a collective) to a value of $200!!

We would love for you to get behind us and support the cause.

27/06/2024

FRIENDLY REMINDER - Otago Pellet Fires will not be open on Friday 28th of June due to the Matariki holiday.

We will resume normal hours on Saturday 10-2 â˜ș

Enjoy your long weekend, eat up & be thankful for those around you!

The team at Otago Pellet Fires.

PELLET FIRE TIP: Keep your burn pot liner holes clear!Winter has arrived early, and to ensure you’re getting the best us...
20/06/2024

PELLET FIRE TIP: Keep your burn pot liner holes clear!

Winter has arrived early, and to ensure you’re getting the best use out of your pellet fire this year, we ask for you to keep your burn pot liners clear.

Your pellet fire relies on air flow to produce a flame and this comes from the holes in your burn pot liner (applies to all pellet fires.) This needs to be kept clear as much as possible.

We recommend emptying your burn pot liner before each use of your pellet fire. However, if the fuel quality is poor, you will need to do this every 12 hours (or more frequently) to ensure the burn pot is kept clear.

As you’re emptying your burn pot liner, you may notice clink that is a harder substance than usual. There is no need to worry, you may find you have to use a nail, screwdriver or something that will fit through the holes to clear them out. If possible, rub the edges of each hole to make it as wide as possible.

If you find your burn pot liner overfilling with unburnt pellets, please turn it off immediately, let it cool down and then empty and clean the burn pot liner.

If you have any concerns about your fire’s operation and have not had it serviced in the last 12 months and you live in Dunedin, please give us a call to service your fire.

We are also getting reports of some concerns regarding fuel quality at present. It is important to note that pellet fuel is not a product that has the same quality across all batches and often varies by production batch.

We ask that you call the number on the back of your pellet bags to let the manufacturers know of the issue as the feedback is imperative for improvements. ïżŒ

The team at Otago Pellet Fires.
03 488 1133

Did you know we recycle?As part of our ongoing commitment to the environment we have made a promise to recycle your empt...
07/06/2024

Did you know we recycle?

As part of our ongoing commitment to the environment we have made a promise to recycle your empty pellet bags.

We gather your bags up and send them to a recycling facility in Invercargill where the bags are washed and shredded. Once the bags are washed and shredded, they’re melted down into little plastic bits that is made into whatever may be required for recycled plastics.

If you would like more information on where we recycle, check out the below link.

https://recyclesouth.org.nz

So, if you’re unsure what to do with your empty bags, bring them back to us. We offer 10c off per bag with your next pellet purchase and there is no limit on how many you can return - the more you bring, the cheaper the purchase!

We look forward to seeing you and all your returned empty bags!

The team at Otago Pellet Fires

Address

550 Kaikorai Valley Road
Dunedin
9011

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm
Saturday 10am - 2pm

Telephone

+6434881133

Alerts

Be the first to know and let us send you an email when Otago Pellet Fires posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Otago Pellet Fires:

Share

Category