Our Guarantee:
We strive to provide the best quality products grown by dedicated nurserymen and with a service second to none. We guarantee all the products we supply and, in the unlikely event of the goods slipping below our usual high standards, we undertake to replace or in the event that this is not possible, refund or issue a credit against the value of goods. Shared Responsibility:
All we as
k is that you plant your products according to the growing instructions provided. This will enable you to get the best possible performance from them. We promise to provide quality products, but care for these products needs to continue to allow them to establish in your garden
We understand that when dealing with living plants, occasionally, problems do arise. However, if your plants do not grow properly due to neglect on your part, then we share your disappointment but we cannot share your liability. Please note that a damaged item needs to be kept but not returned until advised by us. Deliveries:
If you choose not to accept any part of your order, please return within 7 days. Please report any shortages of items as soon as possible to enable us to replace these items. In the unlikely event of any problem with the delivery, it is imperative for you to inform us on the following phone number 0331 637 5777. This will ensure your problem is processed efficiently through our fast track system to find a resolution that is mutually acceptable. It will also increase the chance of replacement plants being available.
