03/06/2020
Serafian’s Oriental Rugs is a well established local service company seeking a full-time Area Rug Cleaning Technician.
We’re looking for a genuine ‘people’ person, someone who enjoys communicating and helping others on the phone, but primarily in person. We strive to maintain a positive work environment that encourages others to succeed. We expect our clients will receive a positive, professional experience at every encounter. No prior experience is required. New employees receive on-site training.
Responsibilities include:
The cleaning and handling of area rugs (this includes moving rugs that can weigh over 50lbs); communication with customers on the phone and in person; regular and repeated lifting and loading of items into and out of the delivery truck and customer’s homes; tagging, photographing, and documenting items; filling out paperwork; presenting different service options to customers; setting appointments with customers; resolving complaints; learning about our industry and our craft so that you can explain what we can and cannot do for our customers; the occasional need to help out at our retail location; general duties associated with maintaining a service truck and rug cleaning plant; and miscellaneous other duties as needed;
General Attributes:
Pleasant
Outgoing
Teachable
Neat in appearance and manner
Have legible handwriting
Reasonably detail-oriented
On time and reliable for work
Must have own transportation with a clean driving record
Able to lift bulky items weighing up to 50 pounds
Occasional lifting of items heavier than 50 pounds
Must have a general knowledge of the local service area
Familiar with a computer, tablet, and smartphone
Must consent to a background check
Must be fluent in English in writing and on the phone, bilingual in Spanish is a plus
Physical requirements: A rug cleaning technician will spend approximately 15% of the time sitting, 65% of the time standing or walking, 10% of the time stooping or kneeling, and 10% of the time carrying items. Some stair climbing included.
Starting training wage of $9/hr with a 90 day trial period. After 90 days, if continued employment is mutually agreed, the training wage will be reevaluated at training milestones with a goal of $12/hr after a year. Benefits after a year include: paid vacation, company matched simple IRA, and possible annual/monthly bonuses.
To apply, call (575) 322-8716 and follow the instructions in the message. There may be additional interviews by phone or in person.
Principals only. Recruiters, please don't contact this job poster.
Do NOT contact us with unsolicited services or offers