06/10/2026
Great review from Peter... "Super thoughtful and professional...I took them a very old, very nice, wool area rug that I inherited from my sister that looked like it had never been cleaned. The rug looked great when they were done, although the cleaning also revealed some old stains (probably coffee) that they weren't able to remove. I talked with Scott (their master cleaner) about these stains and Scott described in detail what he had done to try to remove those stains, and he did so in a professional and non-defensive way, that I very much appreciated. I was completely satisfied that Scott did everything he could to remove those those stains...some things you just have to live with!"
"Super thoughtful and professional...I took them a very old, very nice, wool area rug that I inherited from my sister that looked like it had never been cleaned. The rug looked great when they were done, although the cleaning also revealed some old stains (probably coffee) that they weren't able to....