We are North America's leading in-home design floor coverings brand. Our company is carefully crafted on creating for you, our customers, a discernable difference from any other floor coverings company. Our product selection covers all areas of materials you might consider for a flooring design in your home – carpet, hardwood, ceramic tile, vinyl, and specialty products from bamboo to slate, and accents like glass. We merchandise our product selection to give you a beautiful selection from only the finest manufacturers, both from North America and around the world, and we believe it is a selection unmatched anywhere else. Your design associate is someone who will come to your home with the specific skill to design for you the flooring solution to inspire you, and that is perfect for your home. Every one of our design associates is trained to be an expert in both flooring knowledge and flooring design. We are experts in knowing the features and benefits of all types of flooring material, and how to create for you the right design, either from one material, or using several in one design. Our job is to inspire you, and to open up for you a world of opportunity to create the most beautiful and appropriate flooring solution. The Floor Coverings Customer Experience has been crafted to ensure that from the first moment you contact us, through the installation of your floor and beyond, you will feel valued and held by our company. Whoever you talk to and meet at Floor Coverings International, we would like you to know that the measure of our success lies solely in the measurement of your satisfaction of us. Customer Experience
The Floor Coverings International customer experience is what really separates our company from our competition. It is made up of several simple and integrated steps that all add up to us exceeding your expectations. We pledge to you that we will always strive to deliver the following:
However you first contact us, you will be listened to, and we will gather all the necessary information from you to ensure that our in-home and complimentary design consultation will be productive and satisfactory to you. You will receive confirmation of your appointment with us. We will arrive for our appointment on time and fully prepared to design a flooring solution that will inspire you. We will always respect your home. NJ & PA Office: (888) 919-3257 (856) 616-9566
Vermont Office: (802) 891-4086
