05/28/2026
All of these have happened, luckily not all at once, AND usually on a Friday afternoon. No project is perfect and we communicate that to our clients on day one, but some of these still come out of the blue and surprise us.
However, we love managing the curveballs because it means we’re on site with the trades and vendors, problem-solving in real time and quietly absorbing all the little things they’re experts at. We never stop being curious and learning from them (we know a thing or two as well though ;))
Our goal through it all is for these plot twists to get resolved before it ever reaches the client, unless absolutely necessary.