05/14/2026
I must express my frustration after nearly 30 years in business in Dixon. Despite my efforts, I was forced to close my retail store due to the inability to compete with online retailers and big box stores. These corporations have their own product lines, which are often cheaper due to lower quality. As a result, I have transitioned my business to focus on providing exceptional service, including driving to clients' homes and businesses, taking precise measurements, discussing options, and offering expert recommendations. The value I bring to my customers is substantial, and it is disheartening when they opt to save a minimal amount by purchasing products online or from big box stores, only to request my installation services. This scenario has occurred multiple times in recent months. Clients have contacted me after purchasing products online, seeking my expertise for installation. While I can be competitive with pricing, communication is key. My business, Audio Video Connection, has a showroom in Dixon, featuring TVs, home theater seating, Sonos products, and more. As a licensed dealer for prominent brands such as Sonos, Klipsch, Denon, and Yamaha, I can offer a wide range of products. If you're seeking a specific product, please don't hesitate to contact me. However, if you've received a quote from another vendor, I encourage you to share it with me, and I will strive to be as competitive as possible. Although I no longer provide car audio services, I specialize in designing and installing high-end audio systems for Harley Davidson motorcycles. My goal is to deliver exceptional service and support to my clients. Audio Video Connection is located at 504 Chicago Ave. in Dixon, Illinois, and can be reached at 815-285-4900 or [email protected]. Please note that I am available by appointment only.
