05/29/2026
A well-designed mailer pulls a 70 to 90 percent open rate. The average loyalty email pulls 20 percent. In our latest blog post, we explain why direct mail is the most effective way to re-engage members who have gone quiet and turn forgotten points into actual purchases.
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While inboxes are overflowing, the mailbox is becoming high-value real estate for loyalty programs. Direct mail lands in the recipients’ hands, creating a tactile connection that digital channels cannot replicate. In an age of "digital fatigue," the physical nature of a mailer offers a sen