My Crafts and Things

11/28/2022

11/26/2022

Banks Family Crafts

We have a new page. After last years Facebook mess, we are still not able to access this page. Follow us over to Banks Family Crafts

Share for a chance to WIN a FREE ornament, or coaster!
We will select 3 winners tomorrow at noon. To be selected, you must like the page, share, and comment below.
NO PURCHASED REQUIRED FOR GIFT.

03/13/2022

Come on over to our new page! Banks Family Crafts

02/11/2022

https://www.facebook.com/101933535698579/posts/123984256826840/?sfnsn=mo

02/11/2022

Our new page! Hope to see you all there!
Admins have all been added to the commerce page as well. Lesson learned.

www.facebook.com/Banksfamilycraft/

Welcome!

01/17/2022

Hello everyone! So it is official, facebook will not reopen my account, or give one of my admins access to the orders page. I did figure out the cause. The svg I purchased from someone on etsy, did not have the rights to use the picture she was using. Any orders placed on this page will not be shipped. You may try to cancel through marketplace. If you used paypal you can cancel with them. If you used a credit or debit card, you will need to contact your bank. Some have said oh its $15 im not worried, or going through the trouble. While I get that, think about the big picture. I can see the orders coming in through email. I just can't view them on the commerce accounts. There is over 500 orders. Multiple that by 15. Do not let facebook get away with taking your money. I do not have acess to your orders at all. I understand you can provide proof of purchase, unfortunately that is not how facwbook works. They hold your money until I provide shipping information. Being that I can not acess it, I can not provide it, which means I don't get paid. If you would still like the product, we can use PayPal, cash app, or venmo. You would then be responsible for shipping. I am in the process of of creating a new page and a shopify. I have learned my lesson about trusting facebook to handle things. I'm so sorry you guys were wrapped up in that lesson plan. I apologize for all the inconvenience and hope to see many of you on the new page. Please don't hesitate to reach out for information to marketplace or paypal to cancel your orders. Have a great day!

01/04/2022

Using FB, the $ is held until SH is provided. My main account has been disabled, & they won't respond to letting my admin acess the order page. I'm a stay at home foster mom raising money for IVF, not a corporation, who can afford more loss, than I already have. I apologize for the inconvenience. I will help in anyway with providing information, but please remember I'm not the one with your money and I'm not getting paid for any of this & will not work for free for those who are nasty or rude.

12/23/2021

I have now had 3 customers report that they were charged more than once. Please watch your payment method used closely.

12/22/2021

The full video is in the comments..

Everything is being posted using my husband's account. If I was able to acess and fill your orders, I definitely would. As you can see on this page all profit, minus the 10% to help foster youth, goes towards IVF. I would have loved to reach our goal, and have many new "wonderful" customers. Unfortunately the experience many of you have had, I dont think will be back. I do want you to know I have tried everything to be able to help, and I'm so sorry I'm not able too. I pray you all have a Merry Christmas!

12/21/2021

Hello! If you purchased using PayPal, you can file a claim there since facebook is not responding.