06/29/2023
(June 19, 2023)
I am delighted to provide a glowing recommendation for Empire Flooring, particularly for their outstanding salesman Stuart Bockler and skilled installer Isdiel. Throughout the entire process, from start to finish, they displayed exemplary professionalism, expertise, and attentiveness, making the experience truly exceptional.
Stuart Bockler, the salesman, was incredibly polite and knowledgeable. He took the time to understand my flooring needs and provided valuable insights and recommendations. Stuart guided me through the selection process, ensuring I made an informed decision that aligned perfectly with my preferences and budget. His friendly demeanor and willingness to answer all my questions made the entire experience pleasant and stress-free.
When it came to the installation, Isdiel showcased remarkable skills and professionalism. He was punctual, arriving on time as promised, and executed the project with precision and efficiency. Isdiel's attention to detail was truly commendable. He took great care in removing the carpet and old tile, leaving no traces behind. Moreover, the additional step of pouring liquid cement to level the base, even though it incurred an extra cost of $800, proved to be a worthwhile investment, as it ensured a flawless and long-lasting result.
The installation process took a week in total, with two days dedicated to allowing the cement to dry properly. Isdiel's meticulousness and dedication were evident in every step, resulting in floors that are not only aesthetically pleasing but also structurally sound. The last day of installation was swift and seamless, as Isdiel and his team efficiently placed everything back in its original position, even moving the large pieces of furniture to the garage and patio, showing great care for my belongings.
I cannot stress enough how pleased I am with the outcome of the project. The floors installed by Empire Flooring are simply stunning! The attention to detail, combined with the expertise of Stuart Bockler and Isdiel, has transformed my space into a beautiful and inviting environment. The quality of their workmanship and the level of service provided exceeded my expectations, and I highly recommend Empire Flooring to anyone in search of exceptional flooring solutions.
In conclusion, my experience with Empire Flooring, guided by the exceptional salesman Stuart Bockler and executed flawlessly by installer Isdiel, was nothing short of excellent. Their professionalism, knowledge, cleanliness, and promptness were truly remarkable. The week-long process was well worth the time and investment, resulting in floors that I am proud to show off. I wholeheartedly recommend Empire Flooring for their outstanding services and the absolute beauty they have brought to my home.
