Western Interlock—Washington

05/16/2023

Our growing manufacturing and retail business is looking for a skilled problem solver to join our team as a Yard Worker/Forklift Operator. We need an enthusiastic individual who lives to help people and solve problems. As a part of our Customer Service team, you are an expert who works with customers to pull their orders and load their vehicles.

The successful candidate for this role will be patient, empathetic, and passionately communicative. They will have a strong command of our company’s customer service policies and be well-trained in product knowledge that is critical for offering quick and accurate assistance to customers.

Examples of Yard Worker responsibilities
• This is a labor position
• Courteously work with all customers
• Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with everyone
• Understand our product line well enough to …
o Find the product in the yard to fill orders
o Help to organize and maintain the inventory
• Operate forklift safely and effectively to load, unload and move materials in the yard and warehouse
• Assist customers in loading purchased materials safely and accurately into the customer's vehicle, while also verifying load tickets to ensure accuracy with purchased materials.

The ability to communicate in basic Spanish would be a benefit.

Apply in person at our Olympia office, or submit a resume at https://westerninterlock.com/about/

06/23/2022

Our growing manufacturing and retail business is looking for a skilled problem solver to join our team as a Yard Worker/Forklift Operator. We need an enthusiastic individual who lives to help people and solve problems. As a part of our Customer Service team, you are an expert who works with customers to pull their orders and load their vehicles.

The successful candidate for this role will be patient, empathetic, and passionately communicative. They will have a strong command of our company’s customer service policies and be well-trained in product knowledge that is critical for offering quick and accurate assistance to customers.

Examples of Customer Service Expert responsibilities
• This is a labor position
• Courteously work with all customers
• Responsible for maintaining a high level of professionalism with customers and work to establish a positive rapport with everyone
• Understand our product line well enough to …
o Find the product in the yard to fill orders
o Help to organize and maintain the inventory
• Operate forklift safely and effectively to load, unload and move materials in the yard and warehouse
• Assist customers in loading purchased materials safely and accurately into the customer's vehicle, while also verifying load tickets to ensure accuracy with purchased materials.

The ability to communicate in basic Spanish would be a benefit.

08/12/2021

In our upcoming DIY Backyard Transformation Series, Colin guides Cody & Rachel Prescott and their family through a complete DIY backyard makeover.

They transform their outdoor living space with a stunning stone fireplace, beautiful stone planter box, and a simple stepping stone walkway out to Rachel's writing shed.

Follow along as we share an inside look at each step of the process!

06/30/2021

We are seeking full-time Class A CDL drivers. Our delivery drivers work locally and are back to the yard every night. Applicants must be able to safely and effectively operate a 48' flatbed semi under the most adverse and demanding situations encountered in city and highway driving, as well as those found in residential areas. Drivers must be personable and able to work well with both commercial and retail customers. Drivers must be able to safely and efficiently operate a Piggyback forklift. We are willing to train for the forklift. We provide great pay, an excellent work environment, health insurance benefits, and a 401k with matching. Signing bonus available.

06/08/2021

Our growing manufacturing and retail business is looking for a skilled problem solver to join our team as a Customer Service Expert. We need an enthusiastic individual who lives to help people and solve problems. As a part of our Customer Service team, you are an expert who works with customers to understand their needs in order to offer the right product or innovative solution to each one.

The successful candidate for this role will be patient, empathetic, and passionately communicative. They will have a strong command of our company’s customer service policies and be well-trained in product knowledge that is critical for offering quick and accurate assistance to customers.

Examples of Customer Service Expert responsibilities
• Courteously welcome all walk-in customers
• Answer incoming customer calls regarding product, billing or service and redirect the call if necessary
• Responsible for maintaining a high level of professionalism with both walk-in and phone customers and work to establish a positive rapport with everyone
• Understand our product line well enough to …
o Take basic orders to give to a salesperson
o Answers questions from customers or directs to proper associate
• Keep records of customer interactions, process customer orders, and file documents

Requirements
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Able to work in a loud and sometimes fast-paced environment
• Basic use and understanding of our Business Works accounting system with training
o Make sales orders
o Process invoices
o Process returns
o Run reports

The ability to communicate in basic Spanish would be a benefit.

03/03/2021

Who’s ready for and ? We are.

03/01/2021

There is a misconception that permeable pavers work by allowing water through the paver itself. This is not true. The water goes in through wide, specially-prepared joints. All of our pavers are very dense, which prevents water from entering the stone itself. Additionally, instead of packing a multi-layered sand and gravel base as you would when installing standard pavers, you lay down layers of various sized open-graded rock so water will drain through the pavers and into the soil.

02/23/2021

02/17/2021