Actieo: About Us
Actieo is the premier source in the world for all your authentic metal-crafted items. Our dedicated and authenticated artisans develop all the traditional designs in India. We have a product designers team, a product manufacturing team, a product development team, and product sales and service teams to handle our business around the globe. If you love Masala or have an interest in
trading Indian spice boxes, Actieo is exactly where you need to find yourself. There’s a simple website, quick product descriptions, and a customer service team for the ages so you’re always on the right side whenever you order something. Other than the great steel crafts that are easily accessible on the website, you may also shop and request your religious symbols, holy water, world letter or (and) world languages. Currently, Actieo is a Leading manufacturer and exporter of white metal boxes, crafts, and much more and the very best place for your arts, and crafts boxes. Other than its website which is seamless and simple to navigate, the level of CUSTOMER CARE and post-purchase action is quite simply off the charts. If you ever encounter any problems shopping, you’re always more than welcome to contact the support team, and we are always happy to help you with all the details, and specifications of your purchase. Also, you’ll get the very best of authentic Indian knowledge on spices, spice boxes, and all things related to getting the very best value out of every purchase. Once you’re ready to purchase, you’ll find that there’s a product page with concise descriptions to help you learn more about what you’ll eventually own,
Who Should be excited about Actieo
Frankly, everyone who’s sick and tired of second-rate, unbranded options available on the massive retail websites. If you’re a mom or dad and are looking for some high-quality kitchenware, Actieo is the place for that. If you’re a lover who’s looking for a custom-made gift for their loved one, Actieo is exactly the place for you. If you’re looking for an exclusive gift for your friend or a guest at a friend’s, you cannot go wrong with Actieo. Finally, if you’re looking for holy items or symbols of worship and antique crosses that you’re not likely to find from any of the other online sources, you’ll want to send an email and we’ll solve your need ASAP. How do your products get to you? If you live in the United States, have no fear. Refer to our Shipping and Return section for more details. Once you’re ready to be fulfilled, you’ll find that there’s shipping of all the available products within the United States that’s designed to reach you as soon as possible. We work with a warehouse in Woodridge, Illinois which will deliver all your items to you wherever you are in the U.S.A. Depending on where you live, you can expect to get your items within 3-7 days. You’ll also get tracking information from its partners at FedEx and UPS so you’re always in the know whenever your products are on the move. You should know, order fulfillment is completed by a warehouse in Philipsburg, PA which Actieo is partnered with to deliver your products. What if I find damages on my products? Honestly, with Actieo it’s unlikely that you will but if you do, there are a list of criteria on the website that will be considered if a refund is to be issued. Please contact us here for product purchase details. The process is as simple as it seems. You send a picture with details about the malfunction and we’ll get right on it so you’re satisfied every time. Shipping and Return Policy
Warehouse: Philipsburg, PA
Shipping Carriers:
FedEx and UPS
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your payment for the purchase. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Order Shipment:
If your order is in stock and we process the charges to your Paypal account or Credit Card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at [email protected]
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, faulty or possesses a major problem within 3 days of receiving your item, you are entitled to a refund. Below are the conditions for damaged or faulty goods:
Item has a problem that would have stopped buying it if had known about it
Item is unsafe to buy
Item is different than as described
Item doesn’t function as we claim it would
Please send photos to [email protected] and we will process refund. Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the Paypal account or Credit Card that you use when placing your order.
$5 Processing Fee: This includes the processing of all items in the return and restock into our warehouse. Where will be my products shipped from? Our warehouse is located at Philipsburg, PA so all products will be delivered from this warehouse. Is shipping FREE? Our all products are entitled to FREE SHIPPING USA wide. Quick and Free delivery to our customers is our policy. When will I receive my product? Orders are shipped out directly from one of our US warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-3 week(s) for your order to arrive (varies from product to product). Please note, that due to the extreme popularity of our offers, these are only estimates. What will happen if my order lost in the mail? All of our orders are sent with insured shipping and handling. If an order gets stuck, sent back or even lost during the delivery process, we apologise! The delivery service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. How can I track my shipping? We will email a tracking number after the payment is confirmed, by using that number you can track your order online. Please contact us at [email protected] if you have any query about parcel tracking.
