09/05/2026
Sharing our pinned post at the top of our page for our new customers and a reminder for everyone else.
‼️ INVOICING, SHIPPING, DELIVERY AND FREIGHT INFORMATION AND PROCEDURES‼️
-INVOICES-
As a convenience for our out of the area customers we offer invoicing by email, with that being said we want to pin our system to our page… So here is an outline of Invoice Purchases…
-If there is an item you want please comment or message us and pm us your email and shipping address.
- All items in store are first come first serve
(Meaning even if we send an invoice, the item is not put aside and held until the invoice is paid)
- All invoices will only be active til the end of that business day and then we will delete. If we have to delete a customers invoices 2 or more times, we will block and take the customer out of system. It’s not personal, we just are very busy and don’t have time to make invoices if you aren’t serious about purchase. Also our system alerts us when invoice has been viewed so please don’t ask us to invoice you unless you are serious about purchase!
- Communication is key. If you need a little time because you have something going on and you are a regular customer, please just talk to us and we will work with you. But when we have nothing to go on, we have to keep business going!
-SHIPPING-
As a convenience for our out of the area customers we offer shipping, with that being said we want to pin our system to our page… So here is an outline of Shipping…
- We ship to anywhere in the World.
- We offer two part invoicing for shipping.
- First invoice is for item so that it is purchased and yours.
- Second we wrap and box up items so it can be measured and weighed. Once we have those, we use PirateShip for shipping because it offers us rates at close to half of a walk In customer, which we pass on to you all. Once we have cost we email the second invoice for shipping with insurance.
- Insurance covers lost or damaged items excluding glass items which is why we try not to ship glass pieces unless customer agrees to it.
- Due to the high amount of items we ship weekly we have 10-14 business days from date of purchase to get your second invoice sent.
- Once shipping invoice is paid we schedule a pickup from the postal service companies once a week and your box will go out with the next pickup after payment.
- We send tracking out once shipping invoice is paid so that you may follow your box along and know a date of arrival.
- If you receive an item that is damaged please do not throw box away. The insurance company requires pictures of the outside of box and inside of box as well as the damaged items. It makes the insurance process go a lot smoother.
- We also offer “Open Box” shopping. This is because usually it’s cheaper to send multiple items at same time and if you purchase one small item instead of paying to ship it by itself we can keep an open box for you and once you buy enough items to make the shipping cost more economical we then ship all your items together. Please let us know at purchase if this is something you are Interested in or it will get boxed up and shipped like normal. If you choose and open box please know that we will not pack your open box up until YOU state that you are ready.
- Also if you have any other questions don’t hesitate to ask. Communication makes everyone feel better and know exactly how everything will work!
-DELIVERY-
- We offer delivery on larger items that can’t be shipped to the entire state of Florida.
- We take into consideration size and mileage for the cost of delivery.
-FREIGHT-
- We work with a few different freight companies that will bring your larger items that can’t be shipped directly to your home if you don’t live in Florida.
- They will deliver to anywhere in the United States.
- If interested please let us know and we can get quotes on freight charges for specific items.
