12/09/2021
Location: Yucca Valley, CA
Responsibilities: Answering phones, scheduling customers, ordering parts, preparing technicians for their day/jobs, receiving payments, selling products, processing warranties, assisting office staff/manager, and technicians to ensure success. This position has the possibility of growth, as new responsibilities could be acquired.
** This is a full-time position that is Monday-Friday from 7:30am - 4:00pm. Individuals must have reliable transportation, and be on time and dependable. Individuals must also be looking for long-term employment; people looking for less than 1-year employment will not be considered as this is not a temporary position.
** This position requires you to be present daily during our busiest time of the year (fall and winter; OCTOBER 2021 - FEBRUARY 2022). IF YOU HAVE OTHER OBLIGATIONS THAT WILL PREVENT YOU FROM MEETING THIS REQUIREMENT, YOU WILL NOT BE CONSIDERED FOR THE POSITION. TIME OFF WILL NOT BE APPROVED UNTIL AFTER YOUR 90-DAY PROBATION PERIOD.
Requirements:
This position requires the individual to be/have
* Positive and welcoming/inviting attitude
* Extremely organized
* A self-starter & takes initiative
* An excellent problem solver
* Punctual and ready to work
* Able to multi-task and work well under pressure
* Able to pay very close attention to detail
* Good communication skills and has thorough and detailed note-taking skills
* Customer-service oriented
* Able to navigate a computer and the internet
* Knowledgeable in Microsoft Word and Excel
* Efficient and fast typing skills
* Excellent grammar, able to speak fluent English
* Willing to learn new skills and take on new responsibilities
* A team player
Additional skills (not required but desired)
* Experienced in Quick books
* Experienced in scheduling
* Experienced in answering phones
* Experienced/knowledgeable about fireplaces, pools, and spas
**WAGE IS BASED ON EXPERIENCE**